RETURNS & EXCHANGES
We handle all returns on a case-by-case basis.
To qualify, items must be:
- Unworn, unwashed, and in original packaging
- Returned with tags still attached
- Shipped at the customer's expense
Exchanges can be made for the same item in an alternate size (while quantities last) within 7 days of delivery.
To qualify, items must be:
- Unworn, unwashed, and in original packaging
- Returned with tags still attached
- Shipped at the customer's expense
We may make special exceptions to our policies if your item arrived damaged or you received the wrong product. Contact us within 7 days of delivery, and we'll work with you to find a solution — administration@scxrofficial.com
FAQ
You can find answers to the academy's most frequently asked questions below. If you can't find what you're looking for, please contact the administration.
HOW DO I TRACK MY ORDER?
Once your order has been confirmed, you will receive a confirmation email with a link to track the progress of your order.
DO YOU SHIP INTERNATIONALLY? (YES!)
Yes, we ship to most countries worldwide directly from our production facility in Guangzhou, China. Going factory directly to consumer allows us to reduce our carbon footprint and better control the quality of your order. Shipping times and costs vary by location. You can view estimated delivery times and shipping costs during checkout. Depending on where you are, you may be subject to duties and import taxes.
HOW DO I CARE FOR MY ORDER?
All care instructions are provided on clothing tags. Please follow the instructions carefully to ensure your item lasts as long as possible. In general, we recommend washing in cold water and tumble drying on low heat.
HOW DO I CONTACT CUSTOMER SERVICE?
You can reach us by email at administration@scxrofficial.com. We aim to respond to all inquiries within 24 hours.